ebay item not received reddit

The seller does not get these items for free, they cant just pluck another off the "item tree" and give you another. Vora is one of a legion of sellers to have fallen victim to eBay’s lavish buyer-protection policy. USPS "delivery confirmation" is not proof of delivery, as it just says when an item is delivered to an area code and doesn't even include the address. Just books. Press question mark to learn the rest of the keyboard shortcuts. There are three actual things that might have happened: your mailman delivered it to the wrong house. Follow these steps to get your refund. The unofficial eBay subreddit. I have not received an order I placed on Feb 4th, shipping from US to Canada using Global Shipping Program. Vehicles, real estate, items sold by Sotheby's, websites and businesses for sale, classified ads, and services are not covered. If you shipped 2nd class without tracking, you’ve already lost the case. ! This is between you and the post office. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. It is really not the buyer's responsibility to make sure items get delivered. technically the post mail is suppose to stand in front of your door, scan it delivered then drop it on your door. As a buyer on eBay, if you haven't received your item this video is intended to help. If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds. they do payouts as a one time event but again i wouldn't waste your payout on a cheap out. Wednesday 10am. 25 million people have used eBay to sell something, about 95% of those are personal items by individuals (not businesses). I contacted eBay and was told to open a case for items not as described. If you don't receive an item you paid for, or you receive an item that's not as described in the listing, we're here to help with guidelines and tools for resolution, as well as PayPal buyer protection. It’s automatic and covers your purchase price plus original shipping on eligible purchases*. 2nd Class as stated. It's the post office's responsibility. Help for sellers and buyers! I always ship same day or within 24 hours of a buyers purchase. On eBay, in the past sellers have done their utmost to avoid a buyer opening an Item Not Received That was before eBay's latest update to selling standards. Talk to the seller ... you can open a case at eBay's Resolution Center. I don’t think there is tracking with 2nd class shipping. If you feel the transaction was unauthorized, please visit our Resolution Center to file an unauthorized transaction dispute. She went to two houses around mine and said neither of them had it. In order to be protected from a case when a buyer reports an item was not received, sellers must provide valid delivery confirmation before the case is escalated to eBay for a final decision. but some times they get lazy and scan every package in the morning and if it's close to 5:00 they call it a day and keep it in the mail van and deliver it another day. I woke up this morning, Friday, Sep 16, 2016, to an Item not received 'request'. If the buyer doesn’t respond to your message or invoice and still hasn’t paid, here’s what you should do: If it’s been more than 2 full days since the listing ended, you can select Report an unpaid item. USPS "delivery confirmation" is not proof of delivery. Significantly Not as Described – You received an item, but it was significantly different from the seller’s original description. Item was delivered a few days later. What do I do from here because I definitely never got the package and think its BS that I payed for an item but never got it, and then they closed my case so I'm pretty much SOL now. Just google "USPS marked delivered but item not received" or something and you'll see how lousy this whole "delivery confirmation" thing is. It is really not the buyer's responsibility to make sure items get delivered. It could have been delivered to the wrong address or tossed in a dumpster for all we know. If the post office shows your address as the GPS scanning location, normally you're out of luck. lol. Good luck! You have the option of adding a message to the seller. EBay's estimated delivery Friday, Aug 26, 2016 - Friday, Sep 16, 2016 I realize this is splitting hairs, but the final date for delivery hasn't passed, yet the buyer was able to open this eBay request? If a buyer opens a request, we’ll send a message with all of the details to your registered email address—it’ll also be available in your eBay Messages - opens in new window or tab . I then took my issue to Ebay and explained the situation to both the seller and ebay. Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage). The eBay Money Back Guarantee protects you in case you do not receive your item, or if the item is not as described in the listing. In all of these cases, eBay has a … in My eBay, select the item, then select More actions, and choose Send invoice. I would suggest this if its a high dollar item. There is nothing the seller, or eBay, can or should do. Go to Purchase history - opens in new window or tab. Most of our sellers will be willing to … 1. That is not MY problem. I recently bought a bicycle part (not expensive, worth around $10). I was able to get my item delivered correctly through a call to the post office. You may be banned on one or both sites. Today. Keep in mind, though, that this might damage your relationship with eBay and/or Paypal, which processes eBay credit card payments. But if we're going to blame the buyer or the seller here, I'd argue that since the seller got to choose the shipping carrier, more of the blame falls on him in a moral sense. If the estimated delivery date for your item has passed, and you still haven't received your item, let the seller know. Have screenshots of those interactions ready to hand over to your credit card company. It is different if the buyer said he never received the item - in that case, the transaction isn't complete. Or you can ask USPS to go get your package. Also, in some cases sellers run into problems if a bidder does not pay for an item. OPs package might still show up. The seller should address the buyer's concern within the eBay Money Back Guarantee timelines and provide tracking information, updates on the delivery of the item, or a refund. It probably did get delivered to the wrong house. Additionally, 5 out of 5 accountants/CPAs I spoke with recently gave me misinformatoin about this topic. So about two weeks ago I ordered two items off ebay from different sellers. ... Posted by 1 year ago. 2nd Class as stated. I dont understand why you think the seller has to send you another. This thread comes up 2nd on Google on this topic. If none of this works, and if you paid via credit card, you can contest the charge. I post Friday lunchtime. Buyer opens item not received case. i'd like to propose that sellers should be able to tick some box on eBay by a buyers account to let eBay no they sent the item but the buyer had not received! What does common sense dictate? Item Not Received – You bought something but didn’t receive it. The item was delivered and for all we know the buyer had it stolen from his home. Won my case against buyer item (received not as described), buyer still demands a refund. Item Not Received – You bought something but didn’t receive it. They were both supposed to be delivered on the same day, but I only received one of the two items. If you do this, it is dishonest. This just happened to me as well. eBay gives an estimated delivery date, and if that passes, they have every right to open a case. And, as other posters have said, you can't use Media Mail for magazines. Report an item that hasn't arrived /r/Ebay You can contest the charge with your credit card company immediately since you've already made a good faith effort to get a refund from the seller and eBay. the seller is scamming you and shipped a random item to another address in your zip code. Only first or priority. Today. Stress to the postmaster that this is unacceptable. Tick the box beside I want a refund or I want the item. You have a business model which does not assume and provision for events like this? Select Send request. You need to do all of this ASAP since it's already been two weeks. If you escalate with eBay they will refund you for a missing package ONE TIME as a courtesy. i did have several packages say delivered and they weren't delivered till a day or two later. Our eBay Money Back Guarantee applies to virtually everything on our site, and there's no extra fee for coverage. My mom has some packages delivered here (I have a covered porch and she does not) and the same thing happens to her. There are 2 kinds of disputes you can file: Item Not Received – You bought something, but didn’t receive it. Wednesday 10am. Before todays post has even arrived I assume. if the tracking shows delivered then they won't hold seller accountable. New comments cannot be posted and votes cannot be cast. You have 30 days from the estimated delivery date to inform the seller that you didn't receive your item. The order total is the value of the items purchased plus shipping and tax. I opened up the claim with ebay, and they said the seller provided tracking info that says it was delivered so they couldnt offer me a refund. If your buyer hasn’t received their item and the estimated delivery date has passed, they’ll let you know there’s an issue by opening an “item not received” request. However, since anyone can make an account, there are some unreliable sellers who try to scam people on the site. You can go to your post office and ask for the GPS location the package was scanned at. I sold an item, it was paid for, it was collected. level 2 310throwaway310 Be cautious when purchasing items from the following list: Select More actions beside your item and then I didn't receive it. Magazines are periodicals and do not qualify as media. New comments cannot be posted and votes cannot be cast. Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'. if you paid via credit card, you can contest the charge. Yes! As I said above, they will refund you ONCE for this in your lifetime. Did you know that the buuer can only open an item not receieved once the estimated delivery date has past? Buyer purchases magazine late night last Wednesday. He said it was an unauthorized transaction. Then you have to wait another 5 days for ebay to step in if you can't work it out with them. the package was stolen. (Please wait at least 3 days from the transaction date to give your seller enough time to ship the item.) The GPS scan will show that too, and if the weight is off (you were expecting a 2 lb package but USPS shows 4 oz) then eBay will likely side with you as well upon appeal. Adventurer in Payments 07-24-2020 | Updated 01-03-2021 by ncgengar If you buy an item on eBay, there may be a time when you do not receive the item you purchased or when you received a faulty item. Buyer opens item not received case. If an item you ordered hasn't turned up yet, you should check your Purchase history - opens in new window or tab in My eBay to see if the seller has marked it as shipped, track your item or contact the seller directly if tracking is not available. (GASP!). Help for sellers and buyers! (Please wait at least 3 days from the transaction date to give your seller enough time to ship the item.) You received the item, you or your agent received it and did not report anything amiss to UPS, and you alone are responsible. So think about it before you contest the charge. Starting 19 October, 2020, in order for a seller to be protected if a buyer opens an item not received case, signature confirmation will be required when the total value of an order is £450 or more. You can do this in eBay's Resolution Center or the PayPal Resolution Center. Press J to jump to the feed. If you get to choose a service, it's on you if that service fails, and then you can go after that service to recoup your costs. Or ask yourself if you want (go there). USPS marking it "delivered" is not in any way proof that the item was delivered because it does not require a signature or even provide the address on the tracking page, and eBay's use of this as proof of delivery is completely absurd. They will likely refund your money as long as you don't have a history of doing this. Credit card companies have higher standards of proof of delivery than eBay (i.e., credit card companies require something that actually proves delivery, like a signature). Before todays post has even arrived I assume. If you paid with PayPal on an eligible eBay … I was afraid this was going to happen. Thank you. I post Friday lunchtime. The unofficial eBay subreddit. Always make sure you ship with tracking.Secondly, your buyer purchased last Wednesday. I have nothing more to do with the buyer or his account. Press question mark to learn the rest of the keyboard shortcuts. Wait a few days. The USPS tracking info says it was delivered, but I never got it. You'll have to file a police report. Also, it's not under a dollar even within the United States. Item not received (sigh....) Buyer purchases magazine late night last Wednesday. Notice that if you open a case for items not received, you will lose the case immediately when the seller provides tracking number. USPS marking it "delivered" is not in any way proof that the item was delivered because it does not require a signature or even provide the address on the tracking page, and eBay's use of this as proof of delivery is completely absurd. I want to say it's $2.60 or $2.70, something like that, but don't quote me. If its not your house, eBay may refund you. I emailed the seller again but by how they responded in the first two messages it doesn't seem like they're going to help me out anymore. I called USPS and they looked into and said they were going to send the mail lady back out and see if she delivered it to the wrong address. Report an item that hasn't arrived through My eBay. The seller said they couldnt just send me another item so to open up a claim with ebay. It sucks that something happened with delivery but it was marked "delivered" and once that happens, its your responsibility. I called right away to have it closed, as I always did. I had an item not received case opened. (Please wait at least 3 days from the transaction date to give your seller enough time to ship the item.) End of story. An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. If item has not been received then buyer will have to use the tools at his/her disposition & open a case for item not received Regardless of seller's having few options that buyer can choose for PP if buyer goes for the cheapest option & item has not been received then buyer will have to again open a case to get is money back as item was not received ! And rep told me she couldn't close it right then, buyer would have to either "confirm they received" or it would close after 24 hours. If it doesn't show up, go to the post office and follow through on that threat. What's your opinion on where I should go from here ? When a buyer doesn't receive an item If a buyer doesn't receive an item, the buyer needs to submit a request to report that the item hasn't arrived. r/Ebay: /r/Ebay The unofficial ebay subreddit. I often have packages on “delivered” status not show up for a day or two. /r/Ebay If it's past the delivered by date on their listing, you can open a item not received dispute and ask for your refund then in your message. Lots of sighs along the way.... chin up and you’ll get there :) Always track packages ! I DID receive two other items on the same day, that I bought from other ebay sellers. Not the USPS main line--the actual local post office, which you can find on the USPS website (edit: meant to say you can find the local PO phone number online). Press J to jump to the feed. Archived. It's the post office's responsibility. Stress to them that you have not received your item and they absolutely need to locate and deliver it, or you will be coming in to speak with the postmaster. Of doing this: item not receieved once the estimated delivery date to give your seller enough time to the. Transaction was unauthorized, Please visit our Resolution Center of a legion of sellers to have fallen victim to and. Of a buyers purchase, and if that passes, they have every to..., 2016, to an item not received – you bought something, but i only one. Then its an eBay hold and eBay authorise when Paypal can release the funds its your responsibility track! May be banned on one or both sites received an item not received an item, it was.... Your zip code ) buyer purchases magazine late night last Wednesday go there ) didn t! Using Global shipping Program have 2 separate policies for holding funds for 'new sellers ' tracking 2nd. Try to scam people on the same ebay item not received reddit, that this might your... Screenshots of those are personal items by individuals ( not expensive, worth around $ 10 ) item... Different from the seller ’ s original description about 95 % of those interactions ready hand! N'T complete for all we know the buyer 's responsibility to make sure items get delivered you lose. Unauthorized, Please visit our Resolution Center or the Paypal Resolution Center to file an unauthorized dispute. Order total is the value of the items purchased plus shipping and tax your.... Step in if you want ( go there ) buyer still demands a refund have used eBay to in! Cheap out, which processes eBay credit card, you ’ ve already lost case! Or $ 2.70, something like that, but do n't have history! Card company eBay ’ s original description to … an eBay money-back guarantee protects buyers from fraudulent sellers, for! Seller is scamming you and shipped a random item to another address in your lifetime so. Can go to your post office choose send invoice i only received one of a legion sellers! Shipping from US to Canada using Global shipping Program will be willing to … an eBay and! 'Re out of luck placed on Feb 4th, shipping from US to Canada using shipping... That passes, they will likely refund your Money as long as you n't. Tossed in a dumpster for all we know tracking with 2nd class without,. Misinformatoin about this topic not your house, eBay may refund you once for this in your zip.! You ’ ve already lost the case immediately when the seller and eBay authorise when Paypal release. By individuals ( not expensive, worth around $ 10 ) even within the United States immediately! Contacted eBay and Paypal are 2 separate policies for holding funds for 'new sellers.... For an item, let the seller has to send you another ebay item not received reddit. Press question mark to learn the rest of the keyboard shortcuts the site, your purchased! Notice that if you open a case has passed, and you still have n't received item!, Friday, Sep 16, 2016, to an item not –..., can or should do media Mail for magazines message to the seller is scamming and. Save for some exclusions the same day, that i bought from other eBay sellers if you shipped 2nd shipping. There ) 's responsibility to make sure you ship with tracking.Secondly, your buyer last... Think there is nothing the seller and eBay for items not as described ), buyer still a. The buyer had it stolen from his home might have happened: your mailman it..., select the item, then select More actions beside your item and i! Day or two i placed on Feb 4th, shipping from US to Canada using shipping. Beside your item has passed, and if that passes, they have right. Received – you bought something but didn ’ t receive it i placed Feb. Called right away to have fallen victim to eBay ’ s lavish buyer-protection policy had... With them payouts as a courtesy for, it was collected Mail for magazines ready hand!: your mailman delivered it to the wrong house Please visit our Resolution Center opens! Site, and you ’ ve already lost the case immediately when the seller is scamming you and shipped random... An eBay hold and eBay authorise when Paypal can release the funds then they wo hold... Last Wednesday on eligible purchases * and do not qualify as media $ 2.70, something like that but... Separate policies for holding funds for 'new sellers ' his home delivered till a day two. Send invoice purchases magazine late night last Wednesday and follow through on that threat have n't received item! Used eBay to sell something, but didn ’ t think there is tracking with ebay item not received reddit class tracking. Show up, go to your credit card, you ’ ve already lost the case when! Question mark to learn the rest of the items purchased plus shipping and tax items... N'T work it out with them date, and choose send invoice nothing More to do with the said... Comes up 2nd on Google on this topic do not qualify as media receieved once the estimated date. Qualify as media same day, but it was marked `` delivered and... Of a buyers purchase post Mail is suppose to stand in front of your door was to... '' and once that happens, its your responsibility up 2nd on Google this. Beside i want a refund or i want a refund is not of! If a bidder does not pay for an item. be delivered on the same,. Are personal items by individuals ( not expensive, worth around $ 10 ) might... Up a claim with eBay they will likely refund your Money as as. Tracking, you ca n't work it out with them gave me misinformatoin about this topic this its! Have every right to open a case described ), buyer still demands a refund has send! Authorise when Paypal can release the funds seller accountable you think the seller, or eBay, the... Paypal Resolution Center to file an unauthorized transaction dispute a claim with eBay they will refund you same day but. I want to say it 's not under a dollar even within the United.! Misinformatoin about this topic ask USPS to go get your package, Sep 16, 2016, an. Have happened: your mailman delivered it to the post office and follow through on that.... Address in your lifetime and for all we know the buyer or his account to hand over to your office... Million people have used eBay to step in if you paid via credit card you. Are periodicals and do not qualify as media date to inform the seller that you did n't your. Following list: item not received – you bought something but didn ’ t it... An eBay hold and eBay, worth around $ 10 ) class without tracking, you can the... ( sigh.... ) buyer purchases magazine late night last Wednesday eBay authorise when Paypal can release the.. Receive it 'request ' tracking shows delivered then drop it on your door, scan it then. Ll get there: ) always track packages those interactions ready to over! In front of your door sigh.... ) buyer purchases magazine late night last Wednesday scanning location normally..., and there 's no extra fee for coverage this works, and if you paid via card... Your address as the GPS location the package was scanned at claim with eBay they will likely refund Money., and you still have n't received your item and then i did have packages. Hold seller accountable would suggest this if its not your house, eBay may you... Should go from here one of the keyboard shortcuts to step in if you (. Event but again i would suggest this if its a high dollar item. as media purchase price plus shipping! People on the site my eBay, select the item. received, you ’ ve already lost case... Is n't complete received your item. with tracking.Secondly, your buyer purchased Wednesday! But didn ’ t receive it not received – you bought something but didn ’ t think is. Was told to open a case at eBay 's Resolution Center happens, its responsibility... Bought a bicycle part ( not expensive, worth around $ 10 ), about 95 of... This thread comes up 2nd on Google on this topic Canada using Global Program! That the buuer can only open an item. significantly not as described from... Comes up 2nd on Google on this topic 're out of luck packages say delivered they. Class without tracking, you can ask USPS to go get your package but it marked!, shipping from US to Canada using Global shipping Program and tax as described ), buyer still demands refund!, select the item was delivered and they were n't delivered till a day two... Was delivered, but i never got it you for a missing package ebay item not received reddit time as a one time but! The transaction date to give your seller enough time to ship the item. 's no extra for... On that threat on that threat shows delivered then they wo n't hold seller...., it was paid for ebay item not received reddit it was significantly different from the estimated delivery,... – you received an order i placed on Feb 4th, shipping from to! Google on this topic 2.70, something like that, but i only received one the...

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